Data Protection

Banglasalt Privacy Policy

Your personal information is a trust we take seriously. This document explains with full transparency how that data is collected, used, and protected.

Last Updated: January 2026

We How we protect your data

The steps we take at Banglasalt to protect your privacy

SSL Encryption

Every transaction and data exchange is protected with 256-bit SSL encryption. Third parties have no way of accessing this information.

No Data Sharing

Banglasalt never sells your personal information to third parties. Data is not shared with partners either, except where required by legal obligation.

Secure Data Storage

Your data is stored on internationally certified, firewall-protected servers. Systems are monitored through regular security audits.

Right to Data Control

You can view, correct, or request deletion of your data at any time. These rights belong entirely to you.

Cookie controls

We use cookies solely to improve your experience. You can control or disable cookies at any time through your browser settings.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We respect your preferences.

Security Level

Our Security Level

Banglasalt follows international data protection standards. We maintain multiple layers of security to keep your information safe, as outlined below.

Data Encryption98%
Identity Verification (KYC)95%
Firewall Protection100%
Third-Party Data Protection99%
Security Audit96%
Data Type Purpose of Collection Retention Period
Name and Address KYC Verification & Account Management For the duration of the active account + 5 years
Email & mobile Contact & Security Verification For the duration of the active account
Date of Birth Age Verification (18+) Permanent
Payment Information Financial transaction processing 7 years per AML policy
Login History Security Monitoring 12 months
Game History Dispute Resolution & Analytics 3 years
Device and IP information Fraud Prevention 6 months
Important: By using the Banglasalt platform, you are deemed to have accepted this Privacy Policy. If you have any questions, please contact our support team.

1 Introduction

Banglasalt is an internationally licensed online gaming platform committed to providing a safe and enjoyable gaming experience for players in Bangladesh. This Privacy Policy explains how we collect your personal information, why we collect it, and how we keep it secure.

We believe transparency is the foundation of trust. Banglasalt's Privacy Policy is written in plain language so you can clearly understand what we do with your data. This policy was last updated in January 2026 and is built in compliance with international data protection standards.

This Privacy Policy applies whenever you use the Banglasalt website, mobile app, or any of our services. If you do not agree with any part of this policy, please refrain from using our platform.

2 What information we collect

Banglasalt collects two types of information from you — what you provide directly, and what is collected automatically as you use the platform. We only collect information that is necessary to deliver our services.

Directly Provided Information:

  • Full name, date of birth, and current address
  • Email address and mobile number
  • National ID or passport details (for KYC verification)
  • Payment method details (mobile banking number or bank account)
  • Messages and complaints submitted to customer support

Automatically Collected Information:

  • IP address and device type
  • Browser Version & Operating System
  • Time spent on the platform and pages visited
  • Gaming history and betting records
  • Login time & location (country level only)
  • Cookies and similar tracking information
Please Note: Banglasalt never stores your password in plain text. Passwords are always kept as encrypted hashes that no employee can read.

3 Use of Information

Banglasalt uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. Below is a detailed breakdown of what information we use and why.

  • Account management: For registration, login, and profile management.
  • Identity Verification (KYC): To verify age and prevent fraud.
  • Financial transactions: To process deposits and withdrawals.
  • Security Maintenance: To detect unauthorized access and fraud.
  • Customer Support: To resolve your questions and complaints promptly.
  • Promotions and Bonuses: To send you relevant offers based on your preferences.
  • Legal obligations: To comply with regulatory requirements and AML policy.
  • Service Improvement: Analyzed to improve your platform experience.

4 Data Sharing Policy

Banglasalt does not sell your personal information or share it with third parties for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances.

  • Payment Processor: Only the minimum data necessary to process transactions is shared, always over encrypted channels.
  • KYC verification provider: Your information may be shared with accredited verification agencies to confirm your identity.
  • Law enforcement agencies: Providing information pursuant to a court order or valid legal process is our legal obligation.
  • Technology Partners: Technology service providers receive limited data under contract for the purpose of operating the platform.
  • Business Transfer: In the event of a change in company ownership, your information may be transferred to the new owner, subject to the same privacy policy.

Before sharing data with any third party, we ensure they adhere to the same standards of data protection. Their use of data is contractually restricted to agreed-upon purposes.

5 Cookie Policy

Banglasalt uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential cookies: Required for login sessions and security. Disabling these will prevent the platform from functioning properly.
  • Performance Cookies: To understand which parts of the platform are used most. This data is anonymous.
  • Functional Cookies: To remember your language preference and layout settings.
  • Marketing Cookies: To show you promotions tailored to your interests. You can opt out of these at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit access to certain features.

6 Data Security Measures

Banglasalt employs industry-leading technical and administrative measures to protect your information. Our security infrastructure is regularly updated and audited.

  • All data is stored with 256-bit AES encryption.
  • All data is transmitted over TLS 1.3 protocol.
  • Multi-layer firewall and DDoS protection are active.
  • Automated 24/7 monitoring for suspicious activity.
  • Strict data access controls and training for all staff.
  • Regular third-party security assessments (Penetration Testing).
  • In the event of a data breach, users will be notified within 72 hours.
Your role: Security is a two-way responsibility. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

7 Your Rights

As a Banglasalt user, you have important rights over your own data. We respect these rights, and you may exercise them at any time.

  • Right to Know: You may submit a request to find out what information we hold about you.
  • Right to Rectification: You can notify us to correct any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
  • Right to Portability: You may request a copy of your data in a readable format.
  • Right to object: You can object to and opt out of marketing communications.
  • Right to object to automated decision-making: You can request human review of any automated decision.

To exercise any of these rights, please contact our customer support team. Due to legal obligations, some data may not be immediately erasable, but we will cooperate to the fullest extent possible.

8 Protection of Minors

Banglasalt is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and KYC documents may be requested in cases of suspected underage access.

If we become aware that a minor's data has been collected inadvertently, the account will be immediately closed and all data deleted. If you believe your child is using the platform, please contact us right away.

A note for parents: Use parental control software on your device and monitor your children's online activity.

9 Third-Party Links and Services

The Banglasalt platform may integrate third-party services such as payment gateways or game providers. These third parties have their own privacy policies, which are outside Banglasalt's control.

  • Please read the privacy policy of any third-party service before using it.
  • Your information is passed directly to the payment provider during processing.
  • Banglasalt is not responsible for how third parties use data.
  • Our contracted partners comply with international security standards.

We work only with trusted and verified partners. When you use a third-party service, you enter into a direct relationship with that party, which falls outside the scope of our Privacy Policy.

10 Policy Updates

Banglasalt may update this Privacy Policy as needed. Changes may result from legal requirements, the launch of new services, or updates to our business operations.

  • You will be notified by email in advance of any significant changes.
  • The latest version of this policy will always be available on this page.
  • The date of the latest update will be noted at the top of the page.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, please request account closure.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is ready to respond to all inquiries promptly.

  • Email: [email protected]
  • Customer Support: Available 24/7 via live chat
  • General inquiries: response within 24–48 hours
  • Data requests: within 7 business days
Complaints process: If you have any data security concerns, please submit them to us in writing with full details. We take all complaints seriously and aim to resolve them in a timely manner.

General FAQ

Frequently asked questions about the Privacy Policy

No, Banglasalt never sells your personal information to third parties. Your data is used solely to provide our services, ensure security, and meet legal obligations.

Retention periods vary by data type. Account information is kept for as long as the account remains active. Financial transaction records are retained for up to 7 years in accordance with AML policy. Game history is kept for 3 years and login logs for 12 months.

Yes, you can request that your data be deleted. However, we are legally required to retain certain data, such as financial transaction records, for a specified period. Any data beyond what is legally necessary will be removed upon account closure.

Disabling essential cookies may cause login sessions and certain core features to stop working. Turning off performance or marketing cookies generally does not affect platform functionality, though you will receive a less personalized experience.

Yes. In the event of a data breach, Banglasalt will notify affected users by email within 72 hours in accordance with international standards, including details of what data was affected and what steps have been taken.

Every promotional email includes an unsubscribe link at the bottom. You can also update your notification preferences in your account settings, or contact customer support to opt out quickly. Please note that important transactional messages may still be sent after opting out.
Safe Gaming

With Trust Play on Banglasalt

Your data is secure, your gaming is safe. Register with Banglasalt and enjoy a world-class gaming experience backed by world-class security.

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